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Frequently Asked Questions  for CNM Ingenuity

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How do I use this website?

  • CNM Ingenuity provides customized training at our location or yours and job training courses designed for professional development and skills upgrade.
  • Browse our catalog online: Click on "COURSES" on the menu bar to the left. Browse by content area, or search by title, instructor, or dates. Full course descriptions, teacher biographies, directions, and other pertinent course information can be accessed by clicking on the dark green links.
  • Sign in: If you are new to our site, you will need to create a new student profile. Creating a profile will provide you with your own personal, password-protected account. Having an account will allow you to register online and track your course selections. Click on "sign in" on the menu bar to the left and follow the prompts.  Items in blue are required information. Please choose a login that you will remember easily. The demographic information is optional, and is used by CNM Community College strictly for planning and statistical purposes. You will receive a copy of your profile via email.
    After you have created a student profile (and on subsequent visits when you sign in), you will notice additional menu options that will allow you to edit your profile, check your current registrations, and view your transactions.

  • Register Online: Browse through the catalog and click the boxes next to the classes that you are interested in; then add them to your shopping cart. Follow the directions to complete your registration at our secured site with your credit card. You will receive an email confirmation within 24 hours.
  • How do I know if there is space available? If a class is already filled, the box will be black and you will not be able to check it. You will be able to select an option of being placed on a waiting list.
  • Contact us for more information: If you have any questions about using this site, please don't hesitate to contact us at workforce@cnm.edu or by calling (505) 224-5200.

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When do classes meet?
CNM Ingenuity offers classes year round.  Classes meet for as few as one or as many as ten sessions. Most classes meet Monday through Friday, but there are Saturday classes that meet as well. Class days, dates, times, and locations are specified in the course descriptions and printed on email confirmations.

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What holidays does CNM observe?
Classes will not meet on July 4, Labor Day, Thanksgiving, Christmas Day, New Years Day, and Memorial Day.  Classes WILL meet on Columbus Day, Halloween, and Veteran’s Day.  Specifics about scheduling are included with each course description.

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Where do classes meet?
Most classes meet at CNM Workforce Training Center, at 5600 Eagle Rock Avenue NE (near I-25 and Alameda Rd).  However, classes are also held at STEMulus Center (20 1st Plaza Center NW),  CNM Main campus (Coal and University), CNM Montoya campus (Montgomery and Morris), CNM Westside campus (Irving and Universe), CNM South Valley campus (Isleta and Rio Bravo), CNM Rio Rancho campus (Unser and King Blvd) and CNM Advanced Technology Center (Alameda and Jefferson). Class locations and directions will be noted in the course description and on your confirmation.

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Who is eligible to take classes at CNM?
CNM welcomes people from all communities and of any race, color, sexual orientation, religion, and national or ethnic orientation. Classes are open to people of high-school age and older, unless otherwise indicated in the course description.

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What are your policies related to registration, payment, refunds, and grades?
Visit https://cnmingenuity.org/learner-guidelines/ to learn more.

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What discounts are available?
Receive a 10% discount when: 
-if you are a CNM employee “CNM Employee Discount” (according to your customer profile).

Restrictions include:
-exams are not eligible for discounts, 
-discounts applied only at time of registration with single payment,

-3rd party online courses do not qualify for  CNM Employee discounts,
-discounts are not transferable, and
-Course Series counts as one class and is already discounted;  Employee Discount does not apply to Course Series.

Discounts are subject to change without notice.

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Can I sign up a friend or family member?
This feature is not available at this time.

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Can I purchase gift certificates?
eGift cards can be purchased at any time.  Simply click on the Buy eGift Card icon at the top of the home page and follow the steps.  No refunds allowed, no expiration date and a minimum purchase of $10 is required.  Gift the gift of learning today!

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How will I know if I get into a class?
If you register yourself online, you will be able to see whether there is still space available in a class. Once you complete the necessary payment information, you are registered. You will receive an email confirmation within 24 hours.  If you provide an email address when you register by mail or fax, you will receive an email confirmation within 24 hours after we process your registration. If you do not have email but would like a confirmation, please include a self-addressed stamped envelope with your registration.

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What happens if a course is full?
If the course you select is full, you can request to be placed on a waiting list. You will not pay for the course unless or until you receive notice that a seat is available to you.  

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Are Accessibility Accommodations available?
Yes, visit https://cnmingenuity.org/learner-guidelines/ and click on Learner Expectations.

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Where do I park?
Free parking is available at CNM Workforce Training Center year round.  A total of four lot entrances are available on Eagle Rock Avenue and Oakland Avenue; both streets are just north of Alameda Road and just west of the I-25 frontage road.  If you are attending a class during the Albuquerque Balloon Fiesta, please contact us at workforce@cnm.edu to obtain a Neighborhood permit to access the area. Contact us for parking requirements at other locations.

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What happens in case of inclement weather?
For announcements of school closings due to inclement weather, please check our website at www.cnm.edu/weather or call 505-224-4SNO (4766).  CNM will issue refunds for classes that have been postponed due to inclement weather or other circumstances beyond our control however we will make every effort to reschedule such classes.

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Can I make up missed classes?
Students may not make up absences by attending classes other than their own.  If a class session is postponed by an instructor or due to extreme weather, a make-up will be scheduled. If you are unable to attend the rescheduled class, please email us at workforce@cnm.edu in advance and we will arrange to give you a credit for the missed class.

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What is CNM Ingenuity?

The mission of CNM Ingenuity is to promote the public welfare and prosperity of individuals and to foster economic development within both the private and public sectors. CNM Ingenuity accomplishes this purpose by forging links between educational institutions, businesses, industries, and government.

Learn more about CNM Ingenuity at https://cnmingenuity.org/.


 

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CNM Ingenuity Participant Code of Conduct

All Ingenuity participants are required to adhere to CNM’s Student Code of Conduct, which pertains to academic dishonesty and non-academic misconduct. Failure to do so will result in a referral to the CNM Dean of Student’s office, and may result in being dismissed from the program.

For questions about accessibility and special services at WTC please call (505) 224-5200 or email  workforce@cnm.edu