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Acquire the essential skills to comprehend organizational dynamics, enhance employee engagement, boost productivity, and elevate job satisfaction. Become the leader who motivates and inspires others to reach their full potential. Our comprehensive programs offer in-depth insights into an organization and equip you with the knowledge to understand its inner workings and drive positive change. Learn strategies to foster a culture of engagement, effectively manage teams, and implement techniques that optimize productivity. Unleash your leadership potential and enroll in our program today.


 

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Series : Leadership Academy  

ID:326
The Leadership Academy will provide the insight, tools, and strategies needed to adapt to the future of work. Participants will learn the esse ...  View More

Start date: 04/24/2026

Tuition:: $997.00

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Series : Level Up! Mastering the Art of Customer Service  

ID:327
Level Up! is CNM Ingenuity’s new comprehensive Customer Service series. Level Up! is an essential customer service primer for both entry-level service ...  View More

Start date: 10/14/2025

Tuition:: $1,799.00

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Series : Professional Skills Academy - ONLINE  

ID:323
Sharpen your professional skills to become the best employee and leader in your organization you can be! This dynamic multiday training consists of ei ...  View More

Start date: 02/13/2026

Tuition:: $929.00

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Bringing It All Together: Mastering the Art of Customer Service 

ID:65446
(Capstone) We recap previous classes in the Customer Service series and Bring It All Home.

Instructional Method: ClassRoom

Start date: 10/30/25

End date: 10/30/25

Schedule : Weekly - Thu 8:30 AM - 12:30 PM; starting 10/30/2025, ending 10/30/2025

Tuition: $299.00

Location: CNM Workforce Training Center Location : 
  CNM Workforce Training Center.

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Building Effective Teams - ONLINE 

ID:65330
Become the great coach behind a winning team.  Learn methods that turn groups into highly productive teams with heightened performance. Activities f ...  View More

Instructional Method: Online Discussion

Start date: 05/22/26

End date: 05/22/26

Schedule : Daily - Fri 8:30 AM - 12:30 PM; starting 5/22/2026, ending 5/22/2026

Tuition: $149.00

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Conflict Resolution Strategies 2.0 - ONLINE 

ID:65329
Conflict is a part of any work environment. It can’t be helped. When you have a group of people working under stress with different personalities, t ...  View More

Instructional Method: Online Discussion

Start date: 05/15/26

End date: 05/15/26

Schedule : Daily - Fri 8:30 AM - 12:30 PM; starting 5/15/2026, ending 5/15/2026

Tuition: $149.00

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Creating a Culture of Inclusion - ONLINE 

ID:65331
Diversity and inclusion are hot topics in executive agendas, media and conference programs. Executives are prioritizing the need for diverse teams a ...  View More

Instructional Method: Online Discussion

Start date: 05/29/26

End date: 05/29/26

Schedule : Daily - Fri 8:30 AM - 12:30 PM; starting 5/29/2026, ending 5/29/2026

Tuition: $149.00

https://cnmingenuity.org/program/leadership-academy/

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Creating Your Personal Brand - ONLINE 

ID:65267
Influence and lead with a proactive flair as you build upon your identified strengths. Building your style means understanding the difference between ...  View More

Instructional Method: Online Discussion

Start date: 03/13/26

End date: 03/13/26

Schedule : Daily - Fri 8:30 AM - 12:30 PM; starting 3/13/2026, ending 3/13/2026

Tuition: $129.00

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Creative Problem Solving Decision Making - ONLINE 

ID:65328
Explore the differences between critical and non-critical thinking, present techniques for developing critical thinking and teach strategies to impr ...  View More

Instructional Method: Online Discussion

Start date: 05/08/26

End date: 05/08/26

Schedule : Weekly - Fri 8:30 AM - 12:30 PM; starting 5/8/2026, ending 5/8/2026

Tuition: $149.00

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Cultural Sensitivity and Inclusive Service 

ID:65443
For the purposes of building better customer service skills, we will explore cultural sensitivity and inclusive service.

Instructional Method: ClassRoom

Start date: 10/21/25

End date: 10/21/25

Schedule : Weekly - Tue 8:30 AM - 12:30 PM; starting 10/21/2025, ending 10/21/2025

Tuition: $299.00

Location: CNM Workforce Training Center Location : 
  CNM Workforce Training Center.

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Customer Service Foundations 

ID:65441
This course will examine the foundational building blocks of customer service.

Instructional Method: ClassRoom

Start date: 10/14/25

End date: 10/14/25

Schedule : Weekly - Tue 8:30 AM - 12:30 PM; starting 10/14/2025, ending 10/14/2025

Tuition: $299.00

Location: CNM Workforce Training Center Location : 
  CNM Workforce Training Center.

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Developing Your Service Based Leadership - ONLINE 

ID:65326
Servant leadership is a philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately creates a m ...  View More

Instructional Method: Online Discussion

Start date: 04/24/26

End date: 04/24/26

Schedule : Weekly - Fri 8:30 AM - 12:30 PM; starting 4/24/2026, ending 4/24/2026

Tuition: $149.00

https://cnmingenuity.org/program/leadership-academy/

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